Introducing the new Loopon Dashboard
We’re really excited to introduce the new Loopon dashboard, a big step forward in how you can work with your guest feedback. For a long time, tools like ours have been great at collecting data and helping you respond. But that’s only part of the job. The real challenge is knowing what to focus on—and […]
Nobis Hotel Copenhagen | How to achieve a world-class NPS of 96.7
At Nobis Hotel Copenhagen, great guest experiences don’t happen by accident. They’re the result of consistent, hands-on work across the entire organization. Over the past 30 days (Feb–March 2026), they’ve reached an NPS of 96.7. That’s not just a strong number—it’s world-class. And it’s earned. Behind it is a clear way of working, strong leadership, […]
New reliable Review Collection
Dear customer, We would like to share an important update regarding how we collect and present online reviews in Loopon. For quite some time, we have experienced stability issues with our review collection. Unfortunately, this has affected the reliability of some of the online reputation data displayed in the platform. Last year we set an […]
Customer Success Story: Elite Hotel Frost
Elite Hotel Frost sets a new benchmark for guest satisfaction Since opening its doors in the summer of 2025, Elite Hotel Frost in Kiruna has delivered guest satisfaction results that stand out in the Nordic hospitality market. From the very start, the hotel has maintained NPS scores above 70 and is currently reaching an impressive […]
Feature Story: Liseberg pioneers a unified guest feedback journey with Loopon
Liseberg in Gothenburg is one of Scandinavia’s most iconic destinations — a place where guests come not only for the amusement park, but also for its hotel, camping, concerts, and shows at Rondo. Now, Liseberg has taken a groundbreaking step: collecting and managing guest feedback across the entire guest journey with Loopon. This makes Liseberg […]
Why leading hotels are turning guest feedback into performance gold with Loopon
In hospitality today, good enough is no longer good enough. Hotel Managers and Directors are under more pressure than ever to deliver not just memorable stays, but measurable performance improvements. That’s where Loopon comes in – transforming guest feedback into actionable insights that drive real results. From feedback to forward motion Every guest comment holds […]
Benchmark your hotel against the best in the industry
How Loopon empowers hotels to measure, compare, and outperform. When it comes to guest satisfaction, hotels shouldn’t settle for flying blind. Feedback isn’t just about hearing what guests think — it’s about understanding how you stack up. That’s why at Loopon, we’ve built something that no one else in the hospitality industry can offer: a […]
Ligula Hospitality Group partners with Loopon to enhance NPS and guest experiences across its 40+ hotel portfolio
Gothenburg, 2025-04-07 Ligula Hospitality Group, a dynamic and growing hotel company with a presence in Sweden, Denmark, and Germany, has chosen Loopon as its official partner for guest feedback management across its portfolio of over 40 hotels. This collaboration marks an important step in Ligula’s commitment to enhancing guest satisfaction and operational focus through advanced […]
Why Online Reputation Management is more important than ever – and how Loopon can help
In hospitality today, your online reputation is one of the most influential factors in a guest’s booking decision. Research shows that over 80% of travelers read online reviews before making a reservation, and nearly 90% say that a hotel’s response to reviews impacts their perception of the property. So, how can hotels and restaurants take […]
Thon Hotels selects Loopon as guest feedback partner for its +90 hotel portfolio
Thon Hotels, a leading Nordic hotel chain and part of Olav Thon Gruppen, has chosen Loopon as its official partner for guest feedback management across its portfolio of over 90 hotels. This strategic partnership underscores Thon Hotels’ commitment to delivering outstanding guest experiences by leveraging Loopon’s innovative technology for real-time feedback, reputation management, and continuous […]