You have probably already heard or read about the benefits of letting guests real-time chat with your hotel and the ways in which it may enhance the guest experience and build loyalty. Continue reading →
At Loopon we enjoy seeing how our customers are doing, and how their efforts reflect on their NPS. Hotel Cort in Palma de Mallorca, Spain, is an example of a hotel that has achieved a very high Net Promoter Score in the past year, and has been awarded by Booking.com for having Continue reading →
TV advertising is long dead – a part of marketing’s Ancien Régime that communicates less effectively today than a pet rock.
Think about it. When was the last time you actually watched a TV commercial instead of skipping past it with the DVR or burying your face in your phone? Continue reading →
Hotel Valentine is a fictional, medium-sized hotel that caters predominantly to business travellers. Even if they are not the luxurious type, they are known for delivering reliable and consistent service. The hotel has a restaurant, a bar and a gym that is open 24h for all guests. Continue reading →
Aligned with our vision of helping hotels to exceed the expectations of each and every guest, we now give guests the possibility to have a say in the design of their hotel experience, before and during their stay. Continue reading →
Welcome to the Loopon Blog! In this introductory blog post we want you to get to know us, what we believe in and how & why we help hotels on their journey to high quality service and happier guests. Continue reading →