Thon Hotels, a leading Nordic hotel chain and part of Olav Thon Gruppen, has chosen Loopon as its official partner for guest feedback management across its portfolio of over 90 hotels. This strategic partnership underscores Thon Hotels’ commitment to delivering outstanding guest experiences by leveraging Loopon’s innovative technology for real-time feedback, reputation management, and continuous service improvement.
“Guest satisfaction is at the core of everything we do, and having a seamless, effective way to gather and act on guest feedback is essential,” said Christian Olsson, COO at Thon Hotels. “Loopon’s all-in-one platform provides us with the tools to analyze guest sentiment, enhance service quality, and maintain our high standards across all properties.”
Loopon, a leader in hospitality technology, offers a comprehensive solution for hotels to manage post-stay surveys, online reviews, and direct guest communication in a single, user-friendly interface. Through Loopon’s platform, Thon Hotels will gain actionable insights that enable swift responses to guest concerns, helping to further strengthen their brand reputation and customer loyalty.
“We are thrilled to partner with Thon Hotels and support their mission to provide exceptional guest experiences,” said Mathias Sabel, CEO of Loopon. “Our platform is designed to turn feedback into meaningful action, and we look forward to helping Thon Hotels enhance their engagement with guests across all touchpoints.”
This collaboration reinforces Thon Hotels’ focus on innovation and guest-centric hospitality, ensuring that every guest’s voice is heard and valued. By integrating Loopon’s powerful feedback system, Thon Hotels is taking a proactive approach to service excellence and continuous improvement.
For more information about Thon Hotels, visit www.thonhotels.com.
To learn more about Loopon, visit www.loopon.com.
Media Contact:
Mathias Sabel
CEO
Loopon
Email: [email protected]
Phone: +46722 16 89 77