Feature Story: Liseberg pioneers a unified guest feedback journey with Loopon
Liseberg in Gothenburg is one of Scandinavia’s most iconic destinations — a place where guests come not only for the amusement park, but also for its hotel, camping, concerts, and shows at Rondo. Now, Liseberg has taken a groundbreaking step: collecting and managing guest feedback across the entire guest journey with Loopon. This makes Liseberg […]
Work Smarter, Not Harder: Safer Logins, Smarter Surveys & Faster Replies
Did you know? Loopon supports Single Sign-On (SSO), giving your team a faster and safer way to log in. With SSO, your employees can log in to Loopon using the same secure credentials they already use within your hotel’s systems. That means fewer passwords to remember, faster access, and a smoother daily workflow. Why SSO […]
Feature Story: Liseberg pioneers a unified guest feedback journey with Loopon
Liseberg in Gothenburg is one of Scandinavia’s most iconic destinations — a place where guests come not only for the amusement park, but also for its hotel, camping, concerts, and shows at Rondo. Now, Liseberg has taken a groundbreaking step: collecting and managing guest feedback across the entire guest journey with Loopon. This makes […]
Enhancing Guest Satisfaction: Grand Joanne’s Success Story with Loopon
In the ever-evolving world of hospitality, guest satisfaction stands as the cornerstone of success for hotels. Amidst the bustling lanes of Copenhagen, Grand Joanne has emerged as a trailblazing lifestyle hotel, capturing hearts with its 162 stylish rooms and a multitude of top-notch facilities. At the heart of their seamless guest experience lies a strategic […]
Case Study: Copperhill Mountain Lodge – Exceeding Guest Expectations
We got the chance to chat with Louise Mackegård, Hotel Manager of Copperhill Mountain Lodge and long-time user of Loopon, regarding guest satisfaction, reputation management and exceeding guest expectations. If you’ve ever wanted to visit the beautiful mountains of Åre, Sweden, Copperhill Mountain Lodge is the perfect place for you. Copperhill is an art, design […]
Success Story – How Hotel S:t Clemens remains one of Sweden’s top Hotels
S:t Clemens remains one of Sweden’s top Hotels Hotel S:t Clemens is an award-winning, smaller family-owned hotel in Visby, Sweden. They have 30 rooms split into five houses, connected by two cozy, beautiful courtyards. The eldest house is from the 1600s while the newest is from the 1920s. Right next door to the hotel you […]
A success story: Hotel Cort
At Loopon we enjoy seeing how our customers are doing, and how their efforts reflect on their NPS. Hotel Cort in Palma de Mallorca, Spain, is an example of a hotel that has achieved a very high Net Promoter Score in the past year, and has been awarded by Booking.com for having achieved an overall score of […]