Enhance your group’s guest experience across all your locations

As a small chain or group in the hospitality industry, maintaining brand consistency and optimizing guest satisfaction across multiple properties is crucial to your success. Loopon offers tailored solutions that help you manage guest feedback effectively and make data-driven decisions that support your growth.

Solutions tailored for groups and medium chains

Our platform ensures that you can deliver a consistent guest experience across all your locations, with centralized feedback management that gives you a clear overview of performance.

With Loopon’s efficient data analysis tools, you can quickly identify trends and areas for improvement, ensuring that you stay ahead of guest expectations.

Post-Stay surveys

Enhance your understanding of guest experiences with immediate post-stay feedback. Tailored surveys ensure insights that matter most to your guests and operations.

Online reputation management

Manage your reputation effortlessly across all major review platforms. Our tools not only help you respond promptly but also benchmark your performance against industry standards for continuous improvement.

Analytics and reporting

Access actionable insights in real-time to drive informed decisions. Our robust analytics empower you to identify trends, optimize operations, and enhance guest satisfaction through customized reports and data-driven strategies.

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Elevate your online presence

Our Reputation Management tools empower you to take control of your online presence effortlessly. Monitor and respond to reviews across multiple platforms, enhance guest engagement, and showcase your commitment to exceptional service.

Stay consistent and develop on group level

We know the challenges small chains and groups face, such as maintaining brand consistency and optimizing guest experiences across their properties. Loopon is designed to help these businesses grow and maintain high standards of guest satisfaction.

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Efficient data analysis

Leverage Loopon’s tools to quickly identify trends and areas for improvement. See trends throughout the group or find specific pain points in different areas - it’s all possible with Loopon.

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Brand consistency

Ensure a unified guest experience across all your properties with centralized feedback management.

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Flexible reporting

Access reports that are tailored to the specific needs of smaller chains, allowing you to make informed decisions that drive growth.

Our platform ensures that you can deliver a consistent guest experience across all your locations, with centralized feedback management that gives you a clear overview of performance.

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Detect subtle trends

Identify and act on minor but crucial feedback trends that manual processes often miss - and maybe use insights from one location to perform better at a second one!

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Nordic feedback culture

Our expertise in Nordic guest feedback helps decode nuanced responses to provide a clearer picture of guest satisfaction.

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Intelligent questioning

Our system's targeted questions reveal underlying sentiments, offering deeper insights than traditional feedback methods.

Leverage advanced integration and insights

Maximize your hotel’s potential with our advanced data extraction, API integration, and competitive benchmarking tools.

Extract data Seamlessly integrate data into your existing systems. Our tools allow you to easily extract valuable guest feedback and use it across other platforms for deeper insights and analysis.
Third-party API Streamline your workflow with our robust API integrations. Connect Loopon with multiple third-party systems, such as Salesforce, to ensure a smooth and efficient data flow between platforms, giving you the best of both worlds.
Compare to other hotels Benchmark your performance against industry standards. Compare your NPS and guest satisfaction scores with other hotels in your area to identify areas for improvement and stay competitive.

FAQ

Here we have collected our most common questions about post-stay surveys.

Loopon’s centralized feedback management system allows you to monitor and compare guest experiences across all your properties. By providing a clear overview of performance, you can ensure that your brand standards are consistently met, helping you deliver a unified guest experience across your entire group.
Yes, Loopon is ideal for small chains and groups. Our platform is designed to be scalable, offering powerful tools that are easy to use, regardless of the number of properties you manage. This allows you to efficiently collect and analyze guest feedback without the complexity of larger systems.
Loopon’s reporting tools offer insights into key performance areas such as guest satisfaction, service quality, and operational efficiency. You can generate reports that compare performance across properties, identify trends in guest feedback, and pinpoint specific areas for improvement. These insights help you make informed decisions to enhance the guest experience and drive business growth.
Loopon streamlines the process of responding to guest feedback by centralizing all comments and reviews in one platform. You can set up alerts for negative feedback, ensuring prompt responses, and use our templates and analytics to craft personalized, meaningful replies. This not only improves guest satisfaction but also helps in building stronger relationships with your guests
Yes, Loopon is designed to grow with your business. As you expand and add new properties to your portfolio, Loopon can easily scale to accommodate your needs. The platform offers flexible pricing and features that adapt to the size of your business, ensuring you continue to receive the insights and support you need, no matter how much you grow.

Want to know how we can help you?

Not sure what you need, get in contact with us and we will help you.