A success story: Hotel Cort
At Loopon we enjoy seeing how our customers are doing, and how their efforts reflect on their NPS. Hotel Cort in Palma de Mallorca, Spain, is an example of a hotel that has achieved a very high Net Promoter Score in the past year, and has been awarded by Booking.com for having achieved an overall score of […]
How Gothia Towers uses Loopon
An interview with Marcus Eriksson Nordlund Today we are glad to bring you an interview with one of our users: the Guest Relation Manager of Gothia Towers, Marcus Eriksson Nordlund. The interview gives an insight on how Gothia Towers has been using Loopon over the last years and tips on how to make the most […]
Do Adjustable Beds have an Effect on Guest Satisfaction?
It seems like hotels are getting back to basics and taking beds seriously (The Telegraph). Beds are once again becoming a new way in which hotels can attract more guests. The truth is that hotels should join the sleep revolution and focus on bed comfort unless they want to end up with unsatisfied guests and […]