Work Smarter, Not Harder: Safer Logins, Smarter Surveys & Faster Replies
Did you know? Loopon supports Single Sign-On (SSO), giving your team a faster and safer way to log in. With SSO, your employees can log in to Loopon using the same secure credentials they already use within your hotel’s systems. That means fewer passwords to remember, faster access, and a smoother daily workflow. Why SSO […]
Feature Story: Liseberg pioneers a unified guest feedback journey with Loopon
Liseberg in Gothenburg is one of Scandinavia’s most iconic destinations — a place where guests come not only for the amusement park, but also for its hotel, camping, concerts, and shows at Rondo. Now, Liseberg has taken a groundbreaking step: collecting and managing guest feedback across the entire guest journey with Loopon. This makes […]
Why leading hotels are turning guest feedback into performance gold with Loopon
In hospitality today, good enough is no longer good enough. Hotel Managers and Directors are under more pressure than ever to deliver not just memorable stays, but measurable performance improvements. That’s where Loopon comes in – transforming guest feedback into actionable insights that drive real results. From feedback to forward motion Every guest comment holds […]
Benchmark your hotel against the best in the industry
How Loopon empowers hotels to measure, compare, and outperform. When it comes to guest satisfaction, hotels shouldn’t settle for flying blind. Feedback isn’t just about hearing what guests think — it’s about understanding how you stack up. That’s why at Loopon, we’ve built something that no one else in the hospitality industry can offer: a […]
Ligula Hospitality Group partners with Loopon to enhance NPS and guest experiences across its 40+ hotel portfolio
Gothenburg, 2025-04-07 Ligula Hospitality Group, a dynamic and growing hotel company with a presence in Sweden, Denmark, and Germany, has chosen Loopon as its official partner for guest feedback management across its portfolio of over 40 hotels. This collaboration marks an important step in Ligula’s commitment to enhancing guest satisfaction and operational focus through advanced […]
Thon Hotels selects Loopon as guest feedback partner for its +90 hotel portfolio
Thon Hotels, a leading Nordic hotel chain and part of Olav Thon Gruppen, has chosen Loopon as its official partner for guest feedback management across its portfolio of over 90 hotels. This strategic partnership underscores Thon Hotels’ commitment to delivering outstanding guest experiences by leveraging Loopon’s innovative technology for real-time feedback, reputation management, and continuous […]
Important Update: Refining response rate calculations
Dear Loopon Customers, Starting January 1st, 2025, we are refining the way we calculate and display response rates within the Reputation tab of Loopon to provide you with more accurate and up-to-date insights. Here’s what you can expect: What’s Changing? Currently, we calculate your response rate by including replies to reviews, regardless of whether the […]
Booking.com Integration
At Loopon, we’re always working to simplify your feedback management process, and today we’re thrilled to introduce our brand-new 2-way connection with Booking.com! Responding to reviews has never been this effortless. Here’s everything you need to know to get started and take advantage of this powerful feature. Why this matters Gone are the days of […]
Crafting Post-Stay Surveys with Precision
Hello there, In the vibrant and culturally rich hospitality landscape of the Nordics, feedback is not just a formality; it’s a cornerstone of continuous improvement. As market leader in the Nordics, we’re well aware of the unique nuances of Nordic feedback culture and how it shapes the way we tailor post-stay surveys for hotels. Nordic […]
Elevating Hospitality: Loopon Teams Up with Denmark’s Best Hotel Chain
Hey there! I hope you’re ready for some exciting news from the world of hospitality. Today, we’re diving into a partnership that’s set to revolutionize guest experiences and redefine the way hotels connect with their guests. So, grab your favorite snack, pour yourself a fresh cup of coffee (it’s Monday after all!) and let’s explore […]