Ligula Hospitality Group partners with Loopon to enhance NPS and guest experiences across its 40+ hotel portfolio

Gothenburg, 2025-04-07

Ligula Hospitality Group, a dynamic and growing hotel company with a presence in Sweden, Denmark, and Germany, has chosen Loopon as its official partner for guest feedback management across its portfolio of over 40 hotels. This collaboration marks an important step in Ligula’s commitment to enhancing guest satisfaction and operational focus through advanced feedback collection and analysis.

At Ligula, we constantly strive to improve our guest experience, and having an efficient and insightful feedback solution is key to achieving that goal” said Åsa Lilja, Commercial Director at Ligula Hospitality Group.
Loopon provides us with a streamlined platform to understand our guests’ needs in real time, take action on their feedback, and strengthen our brand across all markets.

Loopon, a leader in hospitality technology, offers an all-in-one solution for hotels to manage post-stay surveys and online reviews in a single, user-friendly interface. By leveraging Loopon’s capabilities, Ligula Hospitality Group will gain valuable insights to optimize service quality and maintain a strong reputation in a competitive market.

We are honored to be chosen by Ligula Hospitality Group as their guest feedback partner” said Mathias Sabel, CEO of Loopon.
Their dedication to creating memorable hotel stays aligns perfectly with our mission to turn guest feedback into meaningful improvements. We look forward to supporting their journey towards even higher levels of guest satisfaction.

This partnership reinforces Ligula Hospitality Group’s focus on innovation and guest-centric hospitality, ensuring that every guest’s voice is heard and valued. With Loopon’s powerful feedback management system, Ligula is set to enhance service quality, build stronger guest relationships, and drive continuous improvement across its hotel portfolio.

For more information about Ligula Hospitality Group, visit www.ligula.se. To learn more about Loopon, visit www.loopon.com.

Contact Loopon
Mathias Sabel
CEO
Email: [email protected]
Phone: +46722 16 89 77

Contact Ligula Hospitality Group
Åsa Lilja
Commercial Director
Email: [email protected]
Phone: +46733 89 88 49

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