While guests experience a new dimension of freedom in designing their hotel stay, the hotel see the pre-arrival revenue soar to new levels.
Let us give a couple of examples:
- Offering a room-upgrade not only means increased income, but a vacant standard room that can be sold again.
- Give your guests a restaurant offer they can't refuse or make that deal with the restaurant next door to offer their tables to your guests.
- Or why not let that guest who loved the room-service the last visit get a special room-service offer this time around.
The opportunities for new revenue streams with pre-arrival emails are only limited by your fantasy.